Bench Charge: £30
Non refundable fee that includes up to one hour of diagnostic time in order to identify the fault(s), source parts and produce a quotation for repair. Also includes any minor repairs (re-flow of solder, simple fuses, small components etc) so any easy repair can be made wherever possible, without go ahead from the client. Please note that It can take up to 10 working days for an item to be benched. ‘’Quick Turnaround’’ and ‘’Rush Job’’ turnaround is available for those in dire need, please see below.
Bench Labour: + £25 per hour
Hourly labour rate. Average repair time is 2 hours although due to the nature of electronic equipment this can vary. An estimate will be provided before work is carried out, unless pre-approved by the client.
Quick Turnaround: + £30
This fee guarantees that our repair technician will have benched and diagnosed your fault and contacted you within 2 working days with a quote to repair.
Please note that Spartan audio Visual cannot guarantee that our suppliers will have stock of any parts required, but will do our best to expedite their arrival and fitting wherever possible. If you really need your item back as quickly as possible, don’t worry, we understand and have created the ‘’Rush Job’’ option for you. See below.
Rush Job: + £100
Our repair technician will diagnose and immediately carry out, as quickly as we are able, whatever repair is possible. In the event that Spartan Audio Visual needs to wait for parts as suitable as possible a replacement will be provided from our hire stock (up to a total value of £50.00 ex. vat in hire fees, the surplus payable at a 50% discount off list). Further T’s & C’s apply. Ask for full details.